FAQs
Can't find the answers you're looking for? Find some of our Frequently Asked Questions below!
If you still can't find the answer, please drop us an email and we will reply within 24 hours.
How much is shipping?
We offer free UK shipping on all orders! We also ship internationally (everywhere!) for £4.
Do you ship internationally?
Yes! We ship internationally (anywhere outside of the UK) for £4.
How long does it take for my parcel to arrive?
Due to the personalised nature of our boxes, many products are made to order and take time to create. We aim to ship all boxes out within 3 days of placing your order.
Can I return my box?
As many of our boxes and personalised and made to order, we do not accept returns.
I want to order multiple boxes to different addresses. How do I do this?
You can either submit a different order for each address (if you create an account with us, you should be able to check out really easily!)
Do you do Student/ NHS Discount?
Yes! We offer 10% off to Students and NHS staff - all you have to do is email a copy of your ID to TheLittleBoxOfHappy@gmail.com (please feel free to hide any personal information, all we need is to see your name and the expiry date) and we will email you back a unique 10% off voucher code.